Globelines Sucks

I recently subscribed to Globelines Broadband. After two weeks of waiting, the technical staff connected me to the world wide web. The internet is quite essential because I use it to edit things for work. It was working fine until four days after when I got disconnected with no apparent reason. I called their hotline and got their generic apologies and got their generic answers - they will file a report to the technical support and I will need to wait 24 to 48 hours to get a reply. I got none. I even went to the Globelines office at Festival Alabang several times to air my grievances. I also got their generic answers. But they can call the technical crew directly and that's a good thing, right? They explained to me that they need to call my house first before they get to visit - that's their protocol. It took them 17 days before they called and promised to visit the next day. As usual, they didn't. The last thread of my patience was broken and eventually terminated the service, which I should have done earlier. That was my regret.